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KRITIS · SOC

KRITIS security monitoring case study: how a large group protects its network with a SOC

Building a security operations centre for an operator of critical infrastructure, with data sources from several sites in shared analysis and a shift staffed around the clock.

Ein SOC über mehrere Standorte Quellen aus mehreren Standorten laufen in ein gemeinsames SIEM, die Auswertung ist rund um die Uhr besetzt. SITE NORTH SITE SOUTH PLANT DATA CENTRE ONE SIEM, SEVERAL TENANTS ALERTS 24/7 SHIFT 24/7STAFFED IT AND OT SOURCES IN THE SAME USE CASES KRITIS · SECURITY MONITORING ACROSS A GROUP

An operator of critical infrastructure needed detection that brings several sites into one picture and is staffed around the clock.

Project frame

Brief and scope

Several sites, one analysis, continuous staffing.

Environment

An operator of critical infrastructure with distributed sites, its own operational technology, and a landscape grown over years.

Brief

Build a security operations centre that brings together events from all sites, assesses them, and is able to act on the day.

What made it particular

IT and OT data sources were to sit in the same analysis, not in separate systems with separate teams.

Starting position

Separate views of connected systems

Every site brought its own systems, its own responsibilities and its own view. An attack moving across site boundaries would have been fully visible in none of those views.

The separation between IT and operational technology made it harder still. Both areas had data but no shared analysis, and on the day nobody could have determined the reach.

Approach

From the site to a shared view

The effort lay not in the platform but in making things uniform.

1

Open up the sources

An inventory per site, connection of the relevant systems, and normalisation onto a common schema.

2

Bring in the OT sources

Passive capture at the transitions and in selected operational networks, with no return channel into the processes.

3

Develop use cases

Detection logic for the routes that run across site and area boundaries, versioned and measured against its coverage.

4

Shift and processes

Building the staffing, triage criteria, escalation and reporting paths, plus playbooks for the most common scenarios.

Result

What the operator had at the end

A continuous view across the sites in which IT and OT events are assessed together, a shift staffed around the clock with defined procedures, and the ability to determine the reach of an incident on the day.

For producing evidence to the regulator, what mattered was that detection and response can be documented, not only described.

What transfers

What you can take from this

A SOC across several sites rarely fails on technology. It fails because every site names its sources differently. Normalisation is the work nobody wants to see and without which nothing works.

OT sources belong in from the start. Added later, they produce a second system beside the first, and the question of reach stays unanswered.

And staffing is part of the build, not an appendix. Detection with nobody to respond is a log file.

Next step

A similar project?

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